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In the pharmaceutical industry of Kazakhstan the wide implementation of Standard operation procedures (SOP/Standard Operational Procedures) – documentarily formalized range of instructions or step-by-step actions reflecting the policy of the enterprise. The important advantage of the SOP following are succession, coordination, predictability and repeatability of the processes and results of the work.        

“VIVA PHARM” company adheres not only to preserve its best traditions, but continuously adopts the experience of foreign partners obtaining the access to up-dated knowledges and technologies. On the fourth and fifth of June at our enterprise there took place the international training for top management with participation of our partners which are the governing staff of the American Pharmaceutical Company “Shire”. The training occurred at the high level and was very structured one and allowed every participant to perfect and deepen own knowledge in the field of standardization and different work processes documentation in accordance with the international standards that will allow more effective managing of the quality of provided services and to ensure excellent results of the work even at the time of the most complete tasks execution.